Last updated: September 30, 2026
This Privacy Policy explains how Red Bone Cutlery collects, uses, and shares information when you visit https://redbonecutlery.com/, contact us, create or use an account where available, or place an order.
Information We Collect
Depending on how you use the website, we may collect information you provide, including your name, billing address, shipping address, email address, telephone number, account information, cart contents, order details, communications, and information submitted with a product review.
The website and its service providers may also collect technical and transaction information needed to operate the store, such as your IP address, browser and device information, referring pages, pages viewed, session and cart activity, payment status, transaction identifiers, shipping selections, tax-calculation information, and order metadata.
How We Use Information
- Operate, maintain, secure, and troubleshoot the website and online store.
- Create, process, fulfill, and communicate about orders.
- Calculate order totals, shipping, and applicable taxes.
- Provide customer service and respond to questions or return requests.
- Manage accounts and product reviews where those features are available.
- Detect or prevent fraud, abuse, unauthorized transactions, and security incidents.
- Maintain business, accounting, tax, and compliance records.
- Measure website and purchase activity using the Google services described below.
WooCommerce
Red Bone Cutlery uses WooCommerce to operate the online store. WooCommerce processes information necessary to maintain carts and sessions, display products, calculate totals, create and manage orders, support customer accounts where available, manage shipping, help prevent fraud, and provide customer service. WooCommerce order records may contain the customer and transaction information described above.
Payments and PayPal
PayPal is an external payment processor offered at checkout. When you select PayPal or an eligible PayPal-supported payment option, payment and transaction information is sent to and processed by PayPal under PayPal’s own terms and privacy practices. Red Bone Cutlery receives information needed to confirm and administer the transaction, such as payment status and transaction identifiers. Red Bone Cutlery does not intentionally receive or store your full payment-card number through the WooCommerce checkout.
Tax Calculation
The store uses WooCommerce Tax and related Automattic or WordPress.com services. Customer location, shipping destination, cart, and order information may be processed as necessary to determine applicable sales tax and maintain related records.
Google Services
Red Bone Cutlery uses Google for WooCommerce to connect product information with Google Merchant Center and uses a Google Ads conversion-measurement connection. Depending on your browser settings, consent choices, and how these services operate, Google may receive information about website visits, product interactions, referrals, device or browser characteristics, and completed-purchase events. Google may use cookies or similar measurement technologies for these purposes. Google processes this information under its own privacy policies and controls.
Red Bone Cutlery does not use these connections to create customer accounts with Google. Advertising and measurement controls provided by Google or your browser may affect how these technologies operate.
Hosting and Other Service Providers
The website is hosted by Hostinger. Hostinger may process server logs, IP addresses, device or browser information, and website data as needed to host, secure, cache, maintain, and troubleshoot the site. WooCommerce creates store and order emails, which are sent through the site?s Hostinger-hosted mail environment. PayPal may process transaction, security, and fraud-prevention information when its payment service is used. WooCommerce Tax, Google, PayPal, Hostinger, and USPS process information for the functions described in this policy.
Shipping and Fulfillment
We use customer names, shipping addresses, contact details, and order information to prepare and fulfill shipments. Information may be shared with the United States Postal Service as needed to purchase postage, create shipping labels, provide tracking, and deliver orders. The store currently describes its standard service as USPS Ground Advantage. No separate website-connected fulfillment provider is currently configured.
Cookies and Similar Technologies
WordPress and WooCommerce use essential cookies or similar browser storage to operate carts, checkout, sessions, account login where available, security features, and customer preferences. Disabling essential storage may prevent parts of the store from working properly.
Google conversion measurement and other connected services may use cookies or similar technologies to measure visits, referrals, product interactions, and purchase events where applicable. Your browser and the relevant service providers may offer controls for these technologies.
Product Reviews and Communications
If you submit a product review, the information entered in the review form may be collected along with technical information such as your IP address and browser information for moderation, security, or spam prevention. Approved review content and the display name you provide may be visible publicly. The site does not provide general public file uploads or public editorial accounts.
If you contact Red Bone Cutlery, we use the information you provide to respond, provide customer service, and retain an appropriate record of the communication.
How Information Is Shared
Information may be shared with service providers when necessary to host and operate the website, process payments, calculate tax, measure store activity, prevent fraud, communicate with customers, ship orders, or comply with valid legal requirements. These providers process information under their own terms, agreements, and privacy practices.
Data Retention
We retain information for as long as reasonably needed for the purposes described in this policy. Order and transaction records may be retained to fulfill orders, provide support, process returns, maintain accounting and tax records, prevent fraud, resolve disputes, and meet legal or compliance obligations. Account, review, and communication records may be retained while relevant to the store relationship, site administration, security, or recordkeeping needs. Retention may vary according to the type of information and the reason it is held.
Your Choices and Requests
You may contact Red Bone Cutlery to request access to, correction of, or deletion of personal information we maintain about you, where applicable. We may need to verify your identity before completing a request. Some information may need to be retained for order fulfillment, accounting, tax, fraud-prevention, legal, security, or other legitimate recordkeeping purposes.
You can also manage certain cookies or measurement technologies through your browser or the controls offered by the relevant service provider. Blocking essential cookies may affect store functionality.
Third-Party Links and Services
The website may link to or interact with third-party services. Their collection and use of information are governed by their own privacy policies, not this policy.
Changes to This Policy
We may update this Privacy Policy when the store, service providers, or information practices change. The updated policy will show a revised “Last updated” date.
Contact Red Bone Cutlery
For privacy questions or requests, contact sales@redbonecutlery.com.